- Every month, the
Somaliland Ministry of Education, based in Hargeisa, Somaliland’s
capital, surveys tens of thousands of children and their parents on
their mobile phones to monitor conditions in schools around the region.
The parents’ and pupils’ feedback is collected in monthly reports called
“community scorecards” that are shared with local officials and
discussed at regular meetings with parents, administrators and others.
“Mobile phones are vital here. They are everything to us,” said Fatma
Farah, 32, a mother of four who lives in Borama, a city on the
Ethiopian border about 70 miles west of Hargeisa where around 200
families regularly use the service. Three of Fatma’s children are in
primary school.
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